Addendum to The SnapScan Terms and Conditions

Introduction

Due to the COVID-19 Pandemic, the SnapScan Team and its partners have built a digital platform that empowers our SME merchants to receive funds during a period of lockdown announced by the South African Government, by providing them with a digital presence.

This digital platform, aimed at generating much needed cash flow for “for profit” SME businesses, will enable SnapScan users to:

• Make contributions (payments made by users without any right to goods or services in return) to SnapScan merchants; and
• Purchase vouchers (vouchers purchased by SnapScan users that are redeemable at the merchant by the user at a later stage) from SnapScan merchants.

Before you make a contribution to a merchant or purchase a voucher from a merchant, we ask that you first consider and accept the terms and conditions of the service below.

SnapItForward Campaign Merchant Terms and Conditions

In addition to the SnapScan Terms and Conditions, the following terms and conditions apply for the use of the SnapitForward Platform:

1. General Terms of Use
   1. The use of the SnapItForward campaign will be “as is”.
   2. We do not guarantee uptime or continued servicing of the SnapitForward platform.
   3. The SnapItForward platform is a short-term solution meant to address the current COVID-19 crisis. As such, this service can be terminated on a 7-day notice by SnapScan.
   4. Cancellation of the platform does not constitute cancellation of Digital Vouchers sold before the cancellation date. Such vouchers shall remain valid and redeemable by voucher holders.
2. Transacting through the SnapItForward Merchant Service
   1. Contributions and voucher purchases through the SnapItForward platform will be charged to your selected payment method similar to normal SnapScan transactions.
   2. You accept that:
      1. Contributions attract no obligation from a merchant to provide goods or services in return for contributions made. You understand that contributions are made by you with the express intent to make an ex-gratia payment to a merchant.
      2. Vouchers are purchased by you with the understanding of risk associated with such a purchase. In the unfortunate event that the merchant ceases operations for any reason before you are able to redeem your voucher at the merchant, the voucher will be voided and cannot be refunded.
   3. Vouchers are not transferable
   4. Vouchers do not accrue interest
   5. Vouchers are not refundable and cannot be exchanged for cash or credit.
   6. Vouchers can only be redeemed with the merchant from which it was purchased. (Thus vouchers are not redeemable at any SnapScan merchant and is limited for redemption with the SnapItForward SnapScan merchant it was purchased from only)
   7. Vouchers expire 36 months after the date of purchase.
   8. We are not responsible for any harm due to the loss, unauthorised use or unauthorised distribution of a voucher, after it has been delivered to you.
3. Process for redemption
   1. Gift vouchers purchased through the SnapItForwards platform will automatically be added as a voucher wallet inside the SnapScan app
   2. Vouchers will be stored separately per merchant as separate wallets within the SnapScan App.
   3. Redemption of the voucher credit shall follow the normal SnapScan transaction flow known as “Scan to Pay”.
   4. Once in store and ready to redeem a voucher, the user will scan the relevant merchant QR (from whom the user has purchased a voucher) and select the applicable voucher on the Wallet Dropdown menu inside the SnapScan App.
   5. If your Voucher value is insufficient for the goods or services you wish to procure, you may make up the difference by paying via any of the payment methods accepted by the merchant.
4. Limitation of Liability
   1. SnapScan will not be held liable for any loss or failure by the related merchant to deliver goods or services in exchange for vouchers.
5. General
   Save to the extent defined in this Addendum (or where the context otherwise requires), words and expressions appearing in this Addendum shall have the meaning ascribed to them in the Agreement.
   Any provisions contained in the Agreement governing the interpretation of the Agreement shall also be used for the purpose of interpretation of this Addendum.
   If there is any conflict between the provisions of this Addendum and the provisions of the Agreement, the terms of this Addendum shall apply.
   This Addendum is an addendum to and not a novation of the Agreement. All the terms of the Agreement will remain of full force and effect unless specifically amended in this Addendum.
   The SnapScan Terms and Conditions as accepted through the SnapScan User Application.